Privacy Policy

Welcome to Pataakhaa! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we
collect, use, and safeguard your information when you visit Pataakhaa. By using our website, you agree to the terms of this privacy statement.

Who We Are

Pataakhaa is a playful, woman-led brand offering sustainable products designed to brighten everyday lives. Visit our website at Pataakhaa
to learn more about us.

What Personal Data We Collect

Information You Provide Directly

We collect the following data when you interact with us:

  • Personal Information:
    Name, email, phone number, and payment details (e.g., credit card information).
  • Transaction Details:
    Purchase history, billing, and shipping information.
  • Feedback and Correspondence:
    Messages, comments, and other communications.

Automatically Collected Data

We also gather data to improve your browsing experience:

  • Behavioral Data: Pages visited, links clicked, and time spent on our site.
  • Technical Data: Browser type, IP address, and device information.

How We Use Your Data

Your information helps us provide a safe, personalized experience by enabling:

1.   Smooth order processing and delivery.

2.  Communication about offers, updates, and
services.

3.  Fraud prevention and troubleshooting.

4.  Product recommendations tailored to your
preferences.

5.  Optional surveys to improve our services.

You can opt out of marketing emails anytime.

Comments and Uploaded Media

When you leave a comment, we collect:

  • Your input in the comment form.
  • Your IP address and browser details for spam detection.

Important Note: Avoid uploading images with embedded location data (EXIF GPS). Visitors can extract such details.

Embedded Content and External Links

Our articles may include embedded videos, articles, or other media from third-party sites. Interaction with such content follows the external site’s privacy policies. We are not responsible for their practices.

Sharing and Retaining Your Data

Who We Share Your Data With

We may share your personal data with trusted third-party service providers to enhance your shopping experience, process transactions, and ensure site functionality. These services include:

1.   Payment Processors:

o   To securely handle your payments, we share payment-related data (e.g., billing address, card details) with verified payment gateways.

o   These gateways adhere to stringent security protocols and do not store your card details beyond the transaction.

2.   Spam Detection Services:

o   Visitor comments are checked through automated spam detection services to ensure a safe and respectful platform for all users.

3.   Email Service Providers:

o   Your email address may be shared with email marketing platforms to send transactional updates or promotional offers. You can unsubscribe anytime via the link provided in our emails.

4.   Analytics and Performance Tracking:

o   We work with analytics tools to study user behavior, track website performance, and improve user experience. Data shared includes anonymized browsing details (e.g., time spent on pages, clicks).

5.   Advertising Partners:

o   To deliver relevant advertisements, non-identifiable information such as browsing history or site interaction data may be shared with third-party advertisers.

6.   Legal or Compliance Obligations:

o   If required by law, your data may be disclosed to government or regulatory authorities.

We Never Sell Your Data
Your personal information is safe with us. We do not sell or rent your data to third parties for any purpose.

 

Your Data Rights

You have the right to:

  • Access your personal data or request an exported file.
  • Request deletion of your data (subject to administrative or legal exceptions).

How We Protect Your Data

Your security is our priority. We employ:

  • Secure servers for transactions and account updates.
  • Regular monitoring to prevent unauthorized access or misuse.

Advertisements on Pataakhaa

Third-party advertising partners may use cookies to deliver ads tailored to your browsing habits. Personal information like your name or phone number is not shared with advertisers.

Your Consent and Updates

By using our website, you consent to this privacy policy. We may update it periodically, and changes will be posted here.

Grievance Officer

For queries or concerns, please contact:
Mrs. Manisha Burnwal
Pataakhaa Lifestyle Pvt. Ltd.
Plot No. 29, Mansa Nagar, Sirsi Road, Jaipur – 302012
Phone: +91 79765 12500
Email: Pataakhaa.care@gmail.com
Hours: Mon – Sat (9:00 AM – 5:00 PM)

Questions?

Email us at Pataakhaa.care@gmail.com for any clarifications.